Digital Skills Workshops and Masterclasses

for Business-Support Programmes

Supporting entrepreneurs and SMEs to strengthen their digital capability, confidence and practical use of technology.

I design and deliver practical digital workshops, webinars and masterclasses for organisations supporting entrepreneurs, start-ups and SMEs.Each session is aligned with the programme’s objectives, participant needs and level of experience. The focus is on translating complex digital topics into clear, practical actions that participants can apply within their businesses.

Who I work with

Workshop Themes and Programme Areas

Workshops can be commissioned as standalone sessions or combined into a tailored programme that takes participants from strategic clarity and brand positioning through to digital implementation, visibility and growth.

AI Adoption and Business Productivity

  • Ideas to Action with ChatGPT
  • Practical AI for Business Owners
  • Using AI to Improve Productivity and Save Time
  • Creating Business Content and Resources with AI
  • Responsible and Confident Use of AI
  • Developing a Practical AI Adoption Plan

Brand Strategy and Market Positioning

  • Build a Brand That Attracts the Right Customers
  • Clarify Your Business Positioning and Value Proposition
  • Communicate What Makes Your Business Different
  • Create a Consistent and Credible Business Brand
  • Brand Foundations for Start-ups and Growing Businesses

Digital Strategy and Business Growth

  • Create a Practical Digital Strategy for Your Business
  • Choosing the Right Digital Priorities
  • From Digital Confusion to a Clear Action Plan
  • Digital Tools and Systems for Sustainable Growth
  • Assessing and Improving Your Digital Readiness

Digital Visibility and Customer Acquisition

  • Build a Stronger Online Presence
  • Digital Marketing for Small Businesses
  • Create a Practical Content Strategy
  • Social Media with Purpose
  • SEO Foundations for Business Owners
  • Turn Online Visibility into Customer Enquiries
  • LinkedIn for Business Visibility and Professional Credibility

Websites and Digital Customer Experience

  • Plan a Website That Supports Business Growth
  • Improve Your Website and Generate More Enquiries
  • Website Content That Builds Trust and Converts Visitors
  • Map and Improve Your Digital Customer Journey
  • Website Essentials for Start-ups
  • How to Brief a Website Designer or Developer

Digital Confidence and Responsible Practice

  • Protecting Your Business and Reputation Online
  • Digital Confidence for Business Owners
  • Safe and Responsible Use of Digital Tools
  • Managing Business Data and Online Accounts
  • Managing Your Business Digitally with Confidence
A clear commissioning process

From Enquiry to Delivery

Every engagement follows a clear commissioning process. Detailed content development and preparation begin once the session or programme has been formally approved.

01

Initial enquiry

Tell me about your organisation, audience, proposed topic, preferred format and timeframe. I will review your requirements and confirm whether I am the right fit.

02

Scoping conversation

We arrange a short conversation to clarify the brief, expected outcomes, participant needs and practical requirements.

03

Proposal and commissioning

You receive a proposal covering the recommended session, outcomes, delivery format, inclusions and fee. Work is confirmed through written approval and, where applicable, a contract, purchase order or deposit.

04

Tailoring and preparation

Once commissioned, I tailor the agreed session to your audience and prepare the presentation, activities and participant resources included in the proposal.

05

Delivery and follow-up

I deliver the session in a clear, engaging and practical way. Any agreed feedback, resources or follow-up support are provided after delivery.

Planning a more complex programme? Paid discovery and programme-design support is available for bespoke workshop series, detailed needs analysis or new learning programmes.

Discuss Your Requirements

Discuss a workshop for your organisation

Tell me about your audience, objectives and proposed timeframe. I will review your requirements and contact you to discuss the most appropriate format.

Information required for procurement and supplier onboarding can be provided as part of the commissioning process.

I deliver standalone workshops as well as larger commissions combining workshops, one-to-one business advice, programme design and follow-up support.

Please provide an outline of the support required so I can assess the scope and recommend the most appropriate approach.