Who we are

Our website address is: http://nadyaquintanilla.com. owned by Nadya Valish Limited.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Mailchimp – we utilise this platform for our newsletter.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Privacy Policy for Bookings

Last updated: 1 June 2026

This Privacy Policy explains how Nadya Valish Limited collects, uses and protects your personal information when you book a digital business advice session or other service through nadyaquintanilla.com.

Nadya Valish Limited is based in London, United Kingdom.

For any questions about this Privacy Policy or how your personal information is handled, you can contact:

hello@nadyaquintanilla.com

1. Information We Collect

When you book through nadyaquintanilla.com, we may collect the following information:

Your first name and last name
Your email address
Your business name
The organisation you confirm you are a member of, where relevant
Your membership code or ID number, where the booking is for a discounted member rate
The areas you would like help with during your session
A short description of your business and what you would like help with
Your website, social media pages or other links you choose to share
Your booking date and time
Your payment status
Your marketing consent preference

For bookings made at the standard rate, we do not usually require a membership code or ID number.

We only ask for information that helps us manage your booking, check eligibility where needed, prepare for your session and provide the service you have booked.

2. How We Use Your Information

We use your personal information to:

Process and manage your booking
Confirm your appointment
Prepare for your 1:1 session or service
Provide tailored advice during the session
Take payment for the booking
Send booking updates and confirmations
Contact you if there is an issue with your appointment
Verify your membership code or ID number where needed
Keep business, tax and legal records
Improve our website, booking process and services
Send marketing emails only if you have opted in

We may contact you by email about your booking.

Where needed, we may also contact you by phone, SMS or WhatsApp. For example, this may happen if you are late to a session, miss an appointment, need to provide missing information or where we request feedback after the session.

These messages are service-related and are separate from marketing emails.

3. Membership Code Verification

Some bookings may be available at a discounted member rate for eligible members of specific organisations.

For these discounted bookings, Nadya Valish Limited may ask for a membership code or ID number to confirm eligibility.

Where needed, we may verify the code or ID number with the relevant member organisation.

We do not share your full booking form details with the organisation for this purpose.

For standard-rate bookings, a membership code or ID number is not normally required.

4. Payments

Payments are processed securely by Stripe.

Nadya Valish Limited does not store your full card details. Stripe processes your payment information in line with its own privacy and security policies.

5. Booking Platform

Bookings are managed through TidyCal.

When you book a session, the information you provide may be processed by TidyCal so your appointment can be scheduled, confirmed and managed.

6. Session Recordings

Nadya Valish Limited may record 1:1 sessions for internal record-keeping, note-taking and service quality purposes.

Recordings are not shared publicly and are not provided to clients unless agreed separately in writing.

Recordings may be used by Nadya Valish Limited to review the advice given, prepare notes, support follow-up and improve the service provided.

Recordings are treated as confidential business information and are handled securely.

7. Email Marketing

If you choose to opt in, we may send you useful digital business tips, resources, promotions, event invitations and updates to support your business online.

We use Mailchimp to manage email marketing.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting:

hello@nadyaquintanilla.com

You will still receive essential booking-related emails even if you unsubscribe from marketing.

8. Website Analytics

We use Google Analytics to understand how visitors use nadyaquintanilla.com.

We also use Google Search Console to monitor website search performance and visibility.

These tools help us understand things like website traffic, page visits and how people find the website. This helps us improve the website and user experience.

9. Who We Share Information With

We only share personal information where needed to run the booking, payment, communication and website services.

This may include:

TidyCal for booking management
Stripe for payment processing
Mailchimp for email marketing, where you have opted in
Google Analytics and Google Search Console for website performance
The relevant member organisation only where needed to verify your membership code or ID number

We do not sell your personal information.

10. How Long We Keep Your Information

We keep booking and session records for up to 6 years for business, tax, legal and record-keeping purposes.

Session recordings may also be kept for up to 6 years where needed for record-keeping, service quality or business purposes.

Marketing data is kept until you unsubscribe or ask us to remove your details.

11. Your Rights

Under UK data protection law, you have rights over your personal information.

You can ask us to:

Confirm what personal information we hold about you
Correct information that is inaccurate
Delete your personal information, where legally possible
Restrict how we use your information
Object to certain types of processing
Withdraw marketing consent at any time
Request a copy of your personal information

To make a request, contact:

hello@nadyaquintanilla.com

We will acknowledge your request and respond as soon as reasonably possible. In most cases, we aim to respond within 30 days, unless the request is complex or we need more information from you to process it.

12. How We Protect Your Information

We take reasonable steps to protect your personal information and keep it secure.

We use trusted third-party platforms to manage bookings, payments, email marketing and website analytics. Access to personal information is limited to what is needed to provide and manage the service.

13. International Transfers

Some third-party platforms we use, such as Mailchimp, Stripe, TidyCal or Google services, may process data outside the United Kingdom.

Where this happens, those providers are responsible for using appropriate safeguards to protect personal information in line with applicable data protection requirements.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on nadyaquintanilla.com.

15. Contact

For questions about this Privacy Policy or your personal information, contact:

Nadya Valish Limited
London, United Kingdom
Email: hello@nadyaquintanilla.com